Thank You for Choosing osTicket!
We are delighted you have chosen osTicket for your customer support ticketing system!
The installer will guide you every step of the way in the installation process. You're minutes away from your awesome customer support system!
Prerequisites
Before we begin, we'll check your server configuration to make sure you meet the minimum requirements to run the latest version of osTicket.
Required:
These items are necessary in order to install and use osTicket.- PHP v8.1 or greater — (8.2.28)
- MySQLi extension for PHP — module loaded
Recommended:
You can use osTicket without these, but you may not be able to use all features.- Gdlib Extension
- PHP ICONV Extension — Useful for email processing
- PHP IMAP Extension — Useful for email processing
- PHP CTYPE Extension — Required for email fetching
- PHP XML Extension — Required for XML API
- PHP XML-DOM Extension — Useful for HTML email processing
- PHP JSON Extension — Recommended for faster performance
- Mbstring Extension — Recommended for all installations
- Phar Extension — Recommended for plugins and language packs
- Intl Extension — Recommended for improved localization
- fileinfo Extension — Used to detect file types for uploads
- zip Extension — Used for ticket and task exporting
- zlib Extension — Required for generating pdf files
- APCu Extension — Recommended for faster performance
- Zend OPcache Extension — Recommended for faster performance
- ldap Extension — Optional - used for ldap plugin